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Patron Services Assistant

Patron Services Assistant

Patron Services Assistant
Part-time, temporary requiring some weekend and evening shifts

REPORTS TO
Patron Services Manager

COMPENSATION
Hourly, starting at $10 (may vary based on experience)

POSITION SUMMARY
The Patron Services Assistant assists guests and patrons during Spertus Institute public programs and Venue SIX10 rental events in a courteous, friendly, and responsible way.

RESPONSIBILITIES

  • Greeting and directing guests as they enter the building
  • Addressing patron concerns and providing friendly and accurate customer service
  • Ushering and taking tickets for Spertus Institute public programs and Venue SIX10 rental events
  • Assisting with crowd control, fire egress, and visitor safety concerns as they arise
  • Assisting disabled or special needs patrons as needed
  • Working with the Events Team to ensure that client’s expectations are met on the day of the event
  • Anticipating problems and providing suggestions for effective solutions
  • Maintaining front desk displays and appearance of admission area

QUALIFICATIONS

  • Excellent communication and customer service skills
  • Courteous, punctual, and dependable
  • High school diploma or its equivalent
  • Experience in the field of rental events or custom service, such as experience in retail, food service, or at a cultural attraction
  • Ability to work both independently and in a team environment
  • Knowledge of Jewish history and culture a plus

To apply, please send cover letter, resume, and three references to:

Jen Busch
Patron Services Manager 
jbusch@spertus.edu

Spertus Institute for Jewish Learning and Leadership
610 S. Michigan Ave.
Chicago, IL 60605-1901

NO PHONE CALLS PLEASE
Outstanding applicants will be contacted for an interview.
Spertus Institute is an equal opportunity employer.

ABOUT SPERTUS INSTITUTE FOR JEWISH LEARNING AND LEADERSHIP
Spertus Institute offers dynamic learning opportunities, rooted in Jewish wisdom and culture and open to all. Graduate programs and workshops train future leaders and engage individuals in exploration of Jewish life. Public programs — including films, speakers, seminars, and concerts — take place at the Institute's Michigan Avenue facility, in the Chicago suburbs, and online. For more information, please visit spertus.edu.

Spertus Institute is a partner in serving the community, supported by the Jewish United Fund/Jewish Federation of Metropolitan Chicago.